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Cancellation and Refund Policy

This Cancellation and Refund Policy applies to all applicants and participants of The Forge Residency Programs conducted by LevelUp Edu Pvt Ltd (“LevelUp”, “we”, “us”, or “our”). By applying to the program and making payments, you agree to the terms outlined below.

1. Application Fee

  • The application fee is non-refundable under any circumstance unless:
    a) The candidate’s application is rejected by LevelUp.
    b) A refund is granted at the sole discretion of LevelUp Edu Pvt Ltd.

2. Program Fee & Slot Confirmation Payment

  • To confirm participation, a non-refundable deposit of ₹15,000 or 20-25% of the total program fee (whichever is applicable) must be paid.

  • This confirmation payment is strictly non-refundable under any circumstance unless a refund is granted at the sole discretion of LevelUp.

  • The remaining balance of the program fee must be paid in full before the start of the first session (whether online or offline) for the edition the participant is enrolled in.

3. Program Cancellation & Force Majeure

  • If an edition of The Forge Residency Program is cancelled due to an Act of God, force majeure, or any other unforeseen circumstances, LevelUp is not liable for any travel, accommodation, or other associated costs incurred by the participant.

  • In such cases, participants will be offered:
    a) A full refund of all program fees paid (excluding the application fee).
    b) The option to transfer their participation to another edition of the program.

4. Deferral Policy

  • A participant’s request to defer their seat to another edition is subject to LevelUp’s sole discretion and is not guaranteed.

  • If granted, deferral terms (including applicable fees and slot availability) will be communicated separately.

5. No Guaranteed Opportunities

  • Participation in The Forge Residency Program does not guarantee placements, job opportunities, internships, funding, or any form of career advancement before, during, or after the program.

  • The program is designed to provide education, mentorship, and a collaborative learning environment, but outcomes depend solely on the participant’s efforts and abilities.

6. Payment Policy

  • The full program fee must be paid before the start of the first session (online or offline) of the enrolled edition.

  • Failure to make timely payments may result in cancellation of participation without refund, at LevelUp’s discretion.

7. Data Privacy & Protection

  • The personal data submitted in the application form will be kept confidential and used solely by LevelUp Edu Pvt Ltd and its affiliated entities.

  • We do not sell, trade, or distribute any personal information to third parties.

8. General Terms

  • LevelUp reserves the right to modify or update this policy at any time. Any such changes will be communicated to participants via email or updated on our website.

  • Disputes arising from this policy shall be governed by Indian law, with jurisdiction restricted to the courts of Chennai, India.

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